Elekta完整性线

报告违规

Elekta’s Code of Conduct sets out the standards of professional conduct that we use at Elekta to guide our interactions, every day, with each other, our customers and our business partners. It demonstrates our unwavering commitment to integrity in everything we do. By reporting compliance violations you are acting in the spirit of our Code and helping to protect our business and our reputation.

Elekta有一项非归还政策,因此您可以轻松地向Compliance@elekta.com举报违规行为。如果您不愿意通过电子邮件进行此操作,并且您认为已经严重违反了我们的行为准则,政策或法律,则可以举报违规行为,并通过The Vife Complotiance与Elekta合规团队进行虚拟沟通Elekta完整性线, available 24 hours a day. You can identify your self or report the violation anonymously.

Elekta完整性线由独立的第三方(Speakup)经营,该独立的第三方(Speakup)将为您所说的话提供输入的单词到字的笔录。您可以完全控制留下的消息内容:如果您在邮件中留下联系方式,那么Speakup将会转发;如果您不留下联系方式,Elekta将不知道您是谁。此外,Elekta不会寻求任何匿名记者的身份。

单击下面的按钮以查看报告选项,包括国家特定信息:

点击报告违规行为

关于Elekta Integrity Line和Speakup系统的常见问题

问:什么是Elekta Integrity系列?

答:这是一项服务(“通bob体育官网手机版下载信工具”),使Elekta中的所有员工都可以报告严重的违规行为,否则这些违规行为将不会完全匿名。您可以通过电话或安全网站进行此操作,而不会受到人类操作员的干扰。

问:Elekta Integrity Line的目的是什么?

A: To make available a reporting route to all Elekta employees, suppliers, customers and any other person that would like to report a violation to Elekta.

Q: How does the Elekta Integrity Line work?

A: Phone: You dial the free phone number, enter your access code and leave your message. During your call you will not talk to an operator. All instructions have been pre-recorded and will guide you through the process easily. Within one week you can call back to listen to Elekta's response. You can post a new follow-up message to this response. This conversation cycle can be repeated endlessly. (Tip: write down your message before you make the call.)

网络:继续进入Elekta Integrity Line Web服务页面(使用按钮“单击以报bob体育官网手机版下载告关注点”或简单地输入URL:https://www.speakupfeedback.eu/web/elektaexternals/select_country/766),选择您的国家,输入您的访问代码并留下您的消息。在一周之内,您可以返回Web服务并阅读Elekta的响应。bob体育官网手机版下载您可以回复此回复。可以无休止地重复此通信周期。

问:谁操作Elekta Integrity系列?

服务是由第三方bob体育官网手机版下载运营,背影e Intouch, an independent Dutch company. People Intouch is responsible for processing all messages. Founded in 2004, the company is based in Amsterdam. The patented SpeakUp® reporting system is already used by numerous well-known companies.

Q: Is the system difficult to use?

A: Not at all: straightforward voice prompts guide you through the simple process and phone menu.

Q: Can my identity be discovered?

答:Elekta将收到您所说的键入单词的笔录。您可以完全控制留下的消息内容:如果您在邮件中留下联系方式,那么Speakup将会转发;如果您不留下联系方式,那么Speakup和Elekta将不知道您是谁。此外,Elekta已同意不寻求任何呼叫者的身份。

问:Elekta会听到我的声音吗?

答:不是。这SpeakUp system is operated by People Intouch, an independent company that transcribes and translates your message and sends Elekta a typed word-for-word transcript of what you have said.(Tip: if you do not feel comfortable leaving a phone message, have someone else read out your message on the phone system or leave a message on the web system)

Q: Can Elekta trace my connection data?

答:不,说话系统由人Intouch运营。Elekta无法访问连接数据。电话详细信息或IP地址永远不会移交给公司。但是,您的公司可能从公司电话或计算机中追踪用户信息,请注意,您也可以使用公共或不可识别的电话或计算机。

Q: What happens with the recording of my message?

答:在确认Elekta收到的转录和/或翻译消息后,录音将立即被Intouch删除。

问:保密性会被打破吗?

A: The exception to the afore mentioned: if the SpeakUp system receives a message whereby the caller is threatening with violence or a criminal act, Elekta can request to retain the recording to hand it over to the authorities. Still, the voice file and/or connection data will never be handed over to Elekta.

Q: Who is paying for my call?

A: Access is via a free phone number so you will call at no cost. However, it can be that in exceptional cases (for some mobile operators for instance) local costs will apply.

问:我可以留下的消息长度有限制吗?

答:不是。然而,7分钟后你会得到一个notification followed by an option to continue.

(Tip: try to be as comprehensive and to the point as possible in your message)

问:当说话电话系统无法访问时,我需要做什么?

答:如果您尝试从手机打电话,请使用固定的登录线重试,我们已经体验到这是达到Speakup电话系统的最佳方法。如果您仍然遇到访问Speakup电话系统的问题,则可以将电子邮件发送到speakup@peopleintouch.nl

问:我的消息将多快传递给Elekta?

答:您的抄录消息将在一个工作日之内将其发送给Elekta。

Q: Who at Elekta receives my message?

答:全球合规官。

问:我想保持匿名,但想收到回应;我该如何管理?

A: The SpeakUp system will give you a unique case number. Please make sure to write this down carefully. This case number enables you to listen to or read the response from Elekta when you return to the system.

Q: How quickly can I check for a response?

答:Elekta努力在一周内做出回应。如果一周后没有答案,我们建议您在几天后再尝试一次,或留下带有新案例号的新消息并参考您的其他案例号。

Q: Can I call SpeakUp at any time?

A: Yes, the Elekta Integrity Line is available 24 hours per day and 365 days a year from every telephone. Each country has its own free phone number and access code.

Q: Can I leave a message in my native language?

A: Yes, you can leave a message in your native language. Agreements are made with Elekta about language options for each country. When leaving your message, you can simply choose one of these languages. Responses will be in your native language as well.

Q: Can I leave documents?

答:是的,Elekta Integrity Line Web服务使您可以附加bob体育官网手机版下载(电子)文档。

当您在电话系统上留下消息后,可以使用相同的情况号登录到Web系统。按下“如果您已经有一个案例号”按钮。在这里,您可以离开(电子)文档。如果您想保持匿名,请确保您的联系方式在附件或其属性中未提及。

问:如果我不记得我的案件号怎么办?

答:如果您丢失了案件号,我们要求您再次留下新的案例号。如果您写了第一次通话的消息,这将不会占用很多时间。使用新的案例编号进行所有进一步的通信。

Q: I do not know where to find the information to leave a message. Where can I find this?

A: The information to leave a message can be found on the Internet page of Elekta. If you cannot find it there, please send an email tospeakup@peopleintouch.nl,因此我们可以为您提供帮助。